The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Luxury!
“The room was impressively large with beautiful decor and an abundance of natural light from the many windows.” view full review
Exquisite Breakfast!
“The breakfast spread was extraordinary, starting with a glass of champagne and an extensive selection that truly spoilt us for choice.” view full review
Relaxing Spa Retreat
“The spa area was incredibly relaxing, featuring a tranquil pool and a variety of leisure options that made our stay even more enjoyable.” view full review
Heavenly Bathroom!
“The bathroom was stunning, complete with heated floors that provided welcome comfort during the chilly winter days.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Golf course
Services
Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Dinner
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Board games
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Plunge pool
Indoor swimming pool
Sun loungers
Casino
Sun terrace
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Beauty treatment
Back massage
Head massage
Full body massage
Foot massage
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
Mirove Namesti 2,
Karlovy Vary,
Czech Republic,
36091,
Karlovy Vary Region
Map view
street view
Mirove Namesti 2,
Karlovy Vary,
Czech Republic,
36091,
Karlovy Vary Region
City landmarks
Museum
Mill Colonnade
860 m
Vrch pratelstvi 5/1
Diana Lookout Tower
1.3
km
Krale Jiriho 2
Saint Peter and Paul Cathedral
1.2
km
Church
St Mary Magdalene's Church
720 m
Mlynske nabrezi
The Underground of the Thermal Spring Colonnade
1.2
km
Trzhishte 4
Market Colonnade
690 m
Museum
Jan Becher Museum
2.1
km
Pod Jelenim skokem 36
Deer Leap Lookout
1.0
km
Vridelni
760 m
Zahradni Dvořákovy sady
Statue of Antonin Dvorak in Karlovy Vary
880 m
Stezka Jeana De Carro 6 Villa Baron Lyuttsova
Cat Memorial
610 m
Na Vyhlidce 1027/47
Column Otto I
960 m
U Tri krizu 655/2
Vyhlidka Tri Krize
1.3
km
Mlynske nabrezhi 507/5 Dvorakovy Sady
Park Colonnade
840 m
Monument to Karl Marx
1.4
km
Nearby
Lazenska 18/2
Sprudelkolonnade
540 m
Zamecky vrch 4
Anglican Church of St Luke
150 m
Gogolova stezka 2
Goethe's Lookout Tower
140 m
Stara Louka
250 m
Marianskolazenska 306/2
Imperial Spa
220 m
Goethe Trail
Bust of Johann Wolfgang von Goethe
220 m
Nova louka 578/23
Karlovy Vary Museum
80 m
Pansky Vrch
Old Jewish Cemetery Drmoul
40 m
Church
Evangelical Church of St. Peter and Paul
310 m
Lazenska 14
Tourist Information Center
590 m
Karlovy VaryCzech Republic
Vridlo
560 m
Casino
Grandhotel Pupp
90 m
Casino
Pupp Casino Club
70 m
13
Lavicka Vaclava Havla
90 m
Cable Car
Diana Funicular Railway
140 m
Restaurants
Cafe Pupp
70 m
Mirove namesti 316/2 Grandhotel Pupp
Cafe-Restaurant Quisisana Palace
120 m
Marianskolazenska 298/3
Pizzeria Capri
220 m
Stara Louka 338/42
Restaurant Baron V Hotelu Frantiska Palackeho
230 m
Stara Louka 339/40 Hotel Palacky
Bar Blau
320 m
Nova Louka 2
Restaurace U Svejka
390 m
Stara Louka 352/10
Ristorante Italiano da Franco
370 m
Marianskolazenska 308/33
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
clean
great location
lacked ambience
disappointing dining
7.6/10
Very good
Rooms
7.3
Location
8.4
Service
8.0
Dining
7.7
Guest reviews
7.6/10
based on 12 reviews
4/5
based on 1051 reviews
9.1
9.1/10 based on 7890 reviews
#9 of 98 hotels in Karlovy Vary based on Tripadvisor
Mary
United Kingdom,
February
2024
7.8/10
The hotel's rooms are huge and comfortable, but the interior feels a bit dark. The service was generally very professional, although the language barrier was a drawback. The location is ideal for exploring, but noise levels can be disruptive. The dining experience was terrific with a wide selection of high-quality food. The facilities provided added convenience during the stay.
Rooms
7.0
My Junior Suite was quite spacious and the bed was comfortable. However, the room's dark interior and lack of natural light made it feel gloomy, especially during the rainy season.
Service
7.0
The staff was helpful and professional overall, but the language barriers, and occasional lack of friendliness were noticeable.
Location
8.0
The hotel's proximity to local shops, restaurants, and attractions was convenient, although the noise levels were higher than expected with minimal crowds around.
Dining
9.0
The dining experience was exceptional, with elegant dining areas offering a wide range of high-quality food options.
Facilities
8.0
The facilities provided added convenience to my stay, offering various services to enhance the overall experience.
Derek
United Kingdom,
February
2024
7.4/10
The hotel exudes elegance, though I had to address an issue with the manager at the front desk. The room was simply gorgeous, showcasing a modern charm.
Rooms
9.0
The room was just gorgeous.
Service
7.0
The staff was very polite and always had a smile on their face.
Location
9.0
The location was excellent, offering easy access to the hills and a front view of the main promenade.
Dining
5.0
The dining experience was nowhere near what I would expect from a 5-star hotel.
Facilities
7.0
The hotel lacked some interesting decoration and background music for better ambience.
clean
lacked ambience
Derek
United Kingdom,
February
2024
7.2/10
The hotel is located by the river, surrounded by boutiques and restaurants. The rooms are bland and lack coziness, with water spilling everywhere due to the bath/shower setup. However, the breakfast buffet offers a wide selection and dinner is quite tasty.
Rooms
5.0
The rooms lack comfort and need renovation, but the historical interiors of the halls are beautiful.
Service
7.0
The staff were attentive and provided valid information about the hotel services.
Location
9.0
The hotel's location by the river is great, with fantastic views and proximity to local attractions.
Dining
7.0
Facilities
8.0
The hotel offers a variety of services like room service, car hire, and laundry.
Mary
United Kingdom,
February
2024
8.4/10
The hotel offers very spacious rooms with high ceilings, ideal for those seeking comfort and relaxation. Although the interior design tends towards darker tones, providing a cozy ambiance, the limited natural light may give a perpetual 'evening' feel, which could impact the overall mood. Opting for front rooms is highly recommended for a better experience.
Rooms
8.0
The rooms are very big and comfy, enhancing the stay with their spaciousness and high ceilings. Front rooms provide a must-stay experience.
Service
9.0
The service is top-notch with a staff that is always ready to assist, ensuring a delightful stay with their willingness to pamper and cater to guests' needs.
Location
7.0
The hotel's location is of prime importance, offering a first-class experience in a unique setting in western Czech Republic. However, despite its beauty, there were some service issues that impacted the overall impression.
Dining
9.0
Dining at the hotel is a remarkable experience with a beautiful restaurant offering a stunning buffet and exceptional made-to-order omelets and crepes, truly a highlight of any vacation.
Facilities
9.0
The facilities provided are excellent, ensuring a comfortable and enjoyable stay for guests.
spacious rooms
limited natural light
Jason
United Kingdom,
December
2023
7.6/10
I was thrilled with the location of the hotel, nestled in Karlovy Vary, between the GrandHotel Pupp First Class and the GrandHotel Pupp DeLuxe. The rooms, while somewhat bleak, provided a decadent atmosphere with a view of the promenade. The service excelled, with personalized check-in and detailed explanations, despite minor pillow size astonishments. The dining experience, although hit and miss, was enjoyable with a large standard menu. The modern design and unisex location added to the overall charm of the hotel.
Rooms
7.0
The rooms, while somewhat bleak, provided a decadent atmosphere with a view of the promenade.
Service
9.0
The service was exceptional, with personalized check-in and detailed explanations.
Location
8.0
The hotel's location in Karlovy Vary was modern and unique, placed between the GrandHotel Pupp First Class and the GrandHotel Pupp DeLuxe.
Dining
6.0
The dining experience was hit and miss but offered a large standard menu.
Facilities
8.0
The facilities were modern and well-maintained.
unique location
hit-and-miss dining
Frederick
United States,
December
2023
6.8/10
The hotel has a great location with stunning views of the town and a lovely Christmas decor. The rooms are outdated with old furniture and limited amenities, but the dining experience is fantastic with a wide selection of delicious options. The service is generally friendly, although some staff members may be underqualified. Overall, a mixed experience with some highlights and drawbacks.
Rooms
5.0
The room I stayed in was disappointing, with tiny beds, outdated design, and only one socket close to the floor. The air conditioner made strange noises even when turned off.
Service
6.0
Most of the staff were friendly and helpful, except for some breakfast staff who seemed a bit slow. However, there were assistants available for families with small children, which was convenient.
Location
8.0
The hotel is in a good location for exploring the city and enjoying the spa services. The view overlooking the town is beautiful.
Dining
9.0
The dining experience was a highlight of my stay, with delicious and plentiful options available. The crepes and omelettes made to order were a nice touch.
Facilities
7.0
The facilities were average, but the spa area with the swimming pool and sauna was very good.
Ann
United States,
December
2023
9.0/10
My stay at this hotel was truly remarkable. The room, which was a superior corner room on the top floor with balconies and a unique view of Karlovy Vary, was simply stunning with breathtaking chandeliers and a wonderful view of the river and town outside. The service was exceptional, with friendly staff who even remembered my name and greeted me warmly every time I returned to the hotel. The location, surrounded by beautiful hotels and old growth fir trees near the hot springs, was fantastic and peaceful. The dining experience, offering a large selection of delicious dishes, was sumptuous and catered to all tastes. Overall, my stay was nearly perfect, with just one minor exception.
Rooms
9.0
The room was different and offered an amazing view of Karlovy Vary.
Service
9.0
The service was excellent, though slightly let down by one minor exception.
Location
9.0
The hotel's location is truly beautiful, surrounded by old growth fir trees and near the hot springs.
Dining
9.0
The dining experience was excellent, with a large selection of high-quality dishes.
Facilities
9.0
The facilities at the hotel were top-notch and added to the overall luxurious experience.
scenic view
minor service issue
Thomas
United States,
October
2023
8.6/10
Staying at this hotel was a real treat! The rooms felt like being a movie star, with stunning views of the river and heated floor and towels in the bathroom. It was so convenient to have a short walk through the hallway to the spa, where we could even stroll over in our hotel robes and slippers. The only downside was the slightly old-fashioned vibe, lacking air conditioning and featuring a quirky old TV.
Rooms
8.0
The rooms were like a scene from a movie, stunning views, and luxurious amenities.
Service
9.0
The service was top-notch, especially accommodating our needs with helpful staff and 24-hour security for our furry friends.
Location
9.0
The location was just perfect, within walking distance of everything, surrounded by beautiful hotels and ideal for shopping and tours.
Dining
8.0
Dining here was a delightful experience with a wide selection of delicious dishes to choose from, truly a culinary adventure.
Facilities
9.0
The hotel's facilities were top-notch, offering everything we needed for a comfortable and enjoyable stay.
Harold
United States,
October
2023
7.8/10
The hotel has a unique old-fashioned charm with eclectic furniture solutions and breathtaking chandeliers, making it an excellent choice for a stay. However, some rooms may require repairs and have inadequate materials for a 5-star hotel.
Rooms
7.0
The rooms are old-fashioned with eclectic furniture solutions and breathtaking chandeliers.
Service
7.0
The staff seemed kind of confused and not really sure what to do at times, but they are helpful, attentive, and polite overall.
Location
9.0
The hotel is located in the oldest spa town in the Czech Republic, famous for many movies including filming scenes for Casino Royale. It offers a lovely and friendly spot for a relaxing stay, with a fantastic walking distance to many attractions.
Dining
8.0
The dining experience is great, catering to all taste buds, with scrumptious croissants and other treats. However, the coffee quality could be improved.
Facilities
8.0
The hotel provides various facilities and amenities to enhance the guest experience.
Jason
United Kingdom,
July
2023
8.2/10
The hotel offers spacious and well-appointed rooms with some drawbacks such as poor lighting and lack of air conditioning. The service provided is top-notch, with friendly and helpful staff available for all needs. The location is excellent, situated at the end of a scenic promenade. The dining experience is quite good, though could use some improvement in variety. Overall, a comfortable stay with great service and an unbeatable location.
Rooms
8.0
The rooms are spacious and well-appointed, but some areas have poor lighting and lack air conditioning.
Service
9.0
The service is exceptional, with friendly and helpful staff available for all needs.
Location
9.0
The hotel's location at the end of the promenade offers a beautiful setting for exploring the area.
Dining
7.0
The dining options are good, but could benefit from more variety in the menu.
Facilities
8.0
The facilities are well-maintained and offer a comfortable stay.
Jack
United States,
May
2023
8.0/10
I had a lovely stay at the hotel. The rooms, though a bit old, still felt luxurious and were quite spacious. The service was exceptional, with attentive staff eager to assist. The location was peaceful and scenic, perfect for relaxation. The dining experience was good overall, with a mix of positives and negatives. The facilities were well-maintained and added to the comfort of the stay.
Rooms
8.0
The rooms were huge and felt luxurious despite being old.
Service
9.0
The service was very thorough and friendly, making me feel well taken care of.
Location
7.0
The hotel is in a tranquil spot in the hills with a river nearby, offering a relaxing atmosphere.
Dining
8.0
The dining experience was good overall, with a stunning buffet and live-cooking options.
Facilities
8.0
The facilities were well-appointed and contributed to a comfortable stay.
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